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Frequently Asked Questions

Can we really personalize your own watch?

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Yes, at Kwr, The customizable watch project is being developed .
Our ambition: offer an exclusive experience where each customer can compose their watch on site, in Dubai.

you will choose:

  • La Needles color

  • the Dial background

  • The elements of the case

  • the bracelet , etc.

Once the options have been validated, the watch will be assembled in front of you , on a large stone table, in the heart of our shop.
A unique moment, thought to reflect the universe of mechanical precision.

To complete this experience, a non -alcoholic refreshment or a coffee will be offered, in compliance with local alcohol laws in Dubai (especially in shopping centers).

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Is personalization possible online?

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not yet. For the moment, personalization will be done only in store , in order to guarantee a human, exclusive and precise experience.

An online module is envisaged for later, but nothing will replace the pleasure of seeing his watch come to life before his eyes.

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Does the price vary depending on the customization options?

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Yes, the final price depends on the choices made (type of needles, finishes, bracelet, etc.).
A clear price grid will be displayed in store, and each customer will be accompanied to make their choices.

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How long does the personalization experience last?

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The complete personalization experience is planned by appointment and will last between 2 and 3 hours .

This time included:

  • discovery and Choice of components (dial, needles, bracelet, etc.)

  • personalized advice

  • l ’ Hand assembly of your watch, made before your eyes on our large workshop table.

A moment thought as an immersion in the universe of micro-mechanics, to live in complete exclusivity.

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Will customizable watches be numbered?

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No, customizable watches will not be numbered , because each piece will be unique by nature - assembled according to the aesthetic and technical choices of each client.

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