Use of personal data

at kwr , we attach particular importance to the confidentiality and protection of the personal data of our customers.

1. Types of data collected

When you place an order or interact with our site, we collect certain data necessary to manage your purchase and improve your customer experience. This may include:

• Last name and first name

• Delivery and billing address

• E-mail address and telephone number

• payment information (managed by our secure service providers)

• command history

• any communications with our customer service

2. Finality of the collection

The data is used for:

• Treat and deliver your order

• Manage the after-sales service, the guarantees and the returns

• Improve navigation and site features

• inform you of our news (if you consent)

• respond to your requests

3. Storage and security

Your data is kept on secure servers and accessible only by authorized staff. We only keep your data the time required for the purposes for which it has been collected.

4. Data sharing

Your data can be shared only with trusted third parties in the following cases:

• payment providers (e.g. Prestashop Checkout, Paypal)

• transporters for shipping commands

• technical services ensuring the proper functioning of the site

No transfer to commercial or advertising purposes will be made without your explicit consent.

5. Your rights

in accordance with the legislation in force, in particular the GDPR (for customers residing in the EU), you can:

• Access your data

• rectify them or delete them

• request limitation or opposition to their treatment

• Remove your consent at any time (in cases where it is required)

to exercise these rights,Contact us to: info @kwrwatch.com

6. Standard duration

Orders related data is kept for 5 years for tax and legal purposes. Marketing data (newsletter, etc.) is kept until your unsubscription.